ConnectWise for a School District
May 23, 2019
ConnectWise for a School District
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)
We use ConnectWise Control for remote support to 250 Windows desktops in our district. It allows us to support users from our desk without having to walk/drive to each individual workstation. We can also remote into desktops to perform maintenance and updates after hours.
- Easy to install and works well.
- Cloud-based platform is very stable, has never been down for us.
- Has advanced scripts that it can run.
- Since it is cloud-based, there is sometimes a delay when connecting. Once connected, it resolves itself.
- We used to have ScreenConnect locally installed on a server. We moved to the cloud-hosted version of ConnectWise, and it was very easy to transition. The tech department is able to provide quick and reliable to support to users as long as they have an internet connection, regardless of where they are.
Price is cheaper for ConnectWise, and you just have to install the agent once.