CSOD Fail
Anonymous | TrustRadius Reviewer
March 15, 2017

CSOD Fail

Score 1 out of 10
Vetted Review
Verified User
Review Source

Software Version

Growth Edition 1.0

Modules Used

  • CSB Learning

Overall Satisfaction with PiiQ by Cornerstone

It was being used for one department for testing and then we were thinking about rolling out to others but found it was not fit for purpose. This was for a few reasons. Firstly, we needed something mobile friendly and we also needed a simple user friendly system for administrators which we found this was not.
  • Organisation structures
  • SCORM
  • Branding
  • Usability
  • Mobile friendly
  • Support
  • Too much employee time on set up
  • User difficulties
Lesson.ly has been great to work with but it is a very clear and simple, user-friendly system that anyone can pick up with very little training as it is self-explanatory. It also has a great mobile interface and lots of different features that are easy to add for the admin but really impactful for the user.
I struggled to enjoy working with CSOD so I disliked it in all scenarios. This was because it took a very long time to train a team member on how to use the back end system and the customer support was insufficient, meaning even minor changes took a long time.