CrashPlan is a great solution for endpoint backup!
March 31, 2016

CrashPlan is a great solution for endpoint backup!

Timothy Basham | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with CrashPlan

We use CrashPlan to back up all end user computers - desktop or laptop. The software allows us to keep an up to date automatic backup of computers that are not always on the network. The solution just works, we set it up and it does its thing, we have used it to restore numerous times and the restores work and they are quick.
  • Endpoint Backup
  • Endpoint Restore
  • User Migration
  • Reporting
Pricing was more competitive with CrashPlan and the flexibility of the deployment was better.
CrashPlan is well suited for any organization where data is important. They offer a number of deployment options from cloud to hybrid to on premise only. Their support team is always on point when you need them.

Using CrashPlan

110 - All functions at our company, if they have a computer they have CrashPlan.
2 - IT Generalist.
The product just works and support is great.

CrashPlan Support

The support team is knowledgable and responsive.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None