Overall Satisfaction with CrashPlan
We use CrashPlan to back up all end user computers - desktop or laptop. The software allows us to keep an up to date automatic backup of computers that are not always on the network. The solution just works, we set it up and it does its thing, we have used it to restore numerous times and the restores work and they are quick.
- Endpoint Backup
- Endpoint Restore
- User Migration
- Reporting
- Positive
Pricing was more competitive with CrashPlan and the flexibility of the deployment was better.
Using CrashPlan
110 - All functions at our company, if they have a computer they have CrashPlan.
2 - IT Generalist.
- Backup
- Restore
CrashPlan Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |