Backup isn't important until everything is lost....
March 30, 2016

Backup isn't important until everything is lost....

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with CrashPlan

Currently we are using CrashPlan primarily for our RD&E department and VIP users along with some other users scattered among different groups and regions. For our RD&E department we are primarily using it for backup purposes. Having a single solution for backup has allowed us to restrict other methods of backup which we were not able to control (such as USB sticks). There is growing importance in today's world to protect our most sensitive and important data. CrashPlan has provided an avenue for us to do that.
  • During our deployments we are able to easily report on the the success of new backups. This gives us the comfort to know the backup is in fact working as expected. It also gives us visibility to potential issues which we can follow up with and resolve.
  • Of course the backup itself is something that CrashPlan does very well. Deduplication and compression along with the configurable bandwidth controls allows us to do large backups among many users at one time during a deployment without causing an issue with our network. Delta changes also ensure that we are keeping the backup current.
  • Support and assistance from Code42 has always been great. Both during implementation and post, the team is always available to assist and answer our questions.
  • Restores are often a painful process. It would be nice if there were stubs for the files up front and then perhaps the files could be streamed down on demand while the full restore was processing in the background.
  • A secure container for mobile devices to open and view files from a mobile device without having to actually download the file to that device would be great to have.
  • We are still early on with our largest deployment of CrashPlan. Because of that we don't currently have much data or information on our ROI at this time.
Prior to CrashPlan we did not have any centrally deployed or managed backup solution with which to compare. Much of our backups were being completed on a per user basis and were therefore unreliable.
For our departments and VIP users with important and sensitive data, that is the most important scenario for us to use CrashPlan. Much of our field population uses all cloud applications and they don't tend to store any data locally on their device. In this case CrashPlan isn't as appropriate.