Overall Satisfaction with CrashPlan
We're piloting the use of CrashPlan for managed endpoint cloud backup throughout the college, replacing a previous unmanaged product. We're gearing up to expand our use to a full-scale deployment. It's easy for end users to use, set and forget configuration, links in with our enterprise authentication, and performs very well.
- Easy to use & manage. End users set it up and don't have to worry about it ever again. I get reports that everything is functioning correctly, or if there is a problem I get an alert and know who to check in with.
- Handles large amounts of data very well. In comparison to our previous product which throttled the upload speed when the amount of data grew beyond their definition of "reasonable".
- Great security configuration & encryption options. Meets our needs.
- Integrates with our existing AD & LDAP infrastructure for easy authentication and no need to create new user accounts.
- Up to 4 devices per seat, means that we're consuming less licenses than we were with our previous product, so even though it's more expensive per seat, we expect the licensing cost to be only marginally more.
- Automated deployment could be tighter.
- Some features like the device location mapping seem like they don't function consistently.
- Somewhat complicated management interface. Takes a little while to figure out where the setting I need to change is, and there are multiple levels where it seems like you can set something (organization, device, user, etc.).
- Easy to deploy and manage, means less tech time with individual users handling individual backup subscriptions
- Per seat, not per GB billing = better budget management
- Multiple devices per seat = less users eating up multiple licenses
Code42 Crashplan ProE is well suited for the needs of a large enterprise or organization that wants managed endpoint backup on a per device, not per GB basis. It has great features catering to that area. It's probably overkill if you don't need managed backup, but they have an offering for that too.