My Crashplan Experience
June 24, 2016

My Crashplan Experience

Samuel Laflamme | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with CrashPlan

It's a really great solution for computer backup on either cloud or hybrid solution. I can sleep easier because even if there a virus or hardware failure, my users will not lose any data. If a file is deleted or a bad change is made to it, my user can revert it themselves. The self service nature of crashplan is great.
  • When the deployment is finished, you can forget about until you need it.
  • The fact that the user can recover the data themselves is also a time saver.
  • It's also a great protection againt ransomware.
  • The Bandwidth management is also great.
  • The backups are encrypted.
  • My users can recover data themselves.
  • The client uses a lot of memory. For this kind of app it's essential to have a low memory footprint.
  • A lot of small files can make the app behave slowly.
  • The de-duplication could be improved. It's better on Windows 2012 R2.
  • It cost a lot of money.
  • We can recover from errors made by user or hardware failure.
  • Its help us protect against ransomware.
  • Crashplan's security is compliant with our standard.
We tried Backblaze. The backup schedule and management is not as good as Crashplan. But it's much cheaper. Also it is not 100% compliant with our security policies. We already use Google Drive for sharing and team working. We ask our users to put their sensitive files there, but it's not always done. Also Google Drive does not have the best retention policy.
I believe that crashplan is really good on a normal computer. It may be less [suited] on our developers' computer as they don't play with the settings because they have a lot of small files. We tried it on a few servers and our tests were not conclusive.

It's very well suited for the computers of our sales and marketing teams who travel a lot.