CrashPlan... it just works!
October 25, 2016
CrashPlan... it just works!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with CrashPlan
CrashPlan is being used as a disaster recovery/data backup tool in our organization. It is being deployed to the entire company of ~6000 users. CrashPlan addresses several business needs as it is a very versatile application. The help desk primarily uses it for disaster recovery when drives fail or end users accidentally delete a file. We also use it for hardware refreshes where pulling data from CrashPlan would be much quicker than USMT. Lastly, we use it for legal holds and data forensics.
Pros
- It has a very easy to use UI so end users will have no problem understanding and using the application.
- It is not intrusive at all in terms of system resource consumption and you will hardly notice it is running in the background.
- Administration is extremely easy with the web console and allows you to push any changes to specific organizations or to the company as a whole.
- The support staff and website documentation for issues or processes are very detailed and easy to understand.
Cons
- Currently CrashPlan seems to be rolling out a lot of updates in very short time intervals. Given our change management processes, it is difficult to keep up with the latest and greatest releases.
- CrashPlan has been very effective in mitigating ransomware attacks. Since it keeps versioning of files you can simply restore from the web console and avoid ransomware attacks.
- There have been instances where hard drive failures recovery would cost more to send out for third party repair compared to just restoring the archive from a storage server and using a new drive.
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