CrashPlan... it just works!
October 25, 2016

CrashPlan... it just works!

David Lo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with CrashPlan

CrashPlan is being used as a disaster recovery/data backup tool in our organization. It is being deployed to the entire company of ~6000 users. CrashPlan addresses several business needs as it is a very versatile application. The help desk primarily uses it for disaster recovery when drives fail or end users accidentally delete a file. We also use it for hardware refreshes where pulling data from CrashPlan would be much quicker than USMT. Lastly, we use it for legal holds and data forensics.
  • It has a very easy to use UI so end users will have no problem understanding and using the application.
  • It is not intrusive at all in terms of system resource consumption and you will hardly notice it is running in the background.
  • Administration is extremely easy with the web console and allows you to push any changes to specific organizations or to the company as a whole.
  • The support staff and website documentation for issues or processes are very detailed and easy to understand.
  • Currently CrashPlan seems to be rolling out a lot of updates in very short time intervals. Given our change management processes, it is difficult to keep up with the latest and greatest releases.
  • CrashPlan has been very effective in mitigating ransomware attacks. Since it keeps versioning of files you can simply restore from the web console and avoid ransomware attacks.
  • There have been instances where hard drive failures recovery would cost more to send out for third party repair compared to just restoring the archive from a storage server and using a new drive.
Atempo worked well but CrashPlan offered several more services that we found more useful e.g. reporting, legal hold, centralized admin console.
CrashPlan is well suited in small or large environments that require users to maintain a backup or if the company doesn't allow backing up to external storage devices due to security reasons. There's really no reason a person shouldn't be using CrashPlan as the application is very lightweight and it gives users peace of mind knowing that their data is safe.