Item: Crelate
Rating: 9
Author: James Rodriguez

Use Cases and Deployment Scope

Crelate Talent is currently being used as the main applicant tracking system across our organization. Crelate Talent is useful to aggregate candidates and manage records of candidate activity within the company. Crelate has the ability to track exact engagement times and dates, which can be seen across all users. Our organization has been using Crelate Talent for the past year.

Pros and Cons

Crelate has a very useful SMS system where you can engage with candidates via text and receive quick responses
Crelate has generally useful widgets such as bookmarks, engagement activities, and ad response tracking

The Crelate ad response can be pretty touch and go. Crelate should be able to identify similar emails and phone numbers and replace them into the stage they were in.
Crelate needs to have better interface with job board sites such as Indeed, Glassdoor, LinkedIn, etc.

Return on Investment

Crelate has helped me become more focused on multitasking and being able to manage multiple individuals.
Crelate has helped me become more time effective with their scheduling and notification features.

Support Rating

Usually the Crelate support is very responsive and quick to fix any problems that arise. I've personally seen emails of the threads where Crelate support was quick to resolve problems and act courteously while doing so. While I have never called their line, it seems that their phone support is also well experienced.

Key Insights

Do you think Crelate delivers good value for the price?

Yes

Are you happy with Crelate's feature set?

Yes

Did Crelate live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Crelate go as expected?

I wasn't involved with the implementation phase

Would you buy Crelate again?

Yes

Likelihood to Recommend

Crelate Talent is well suited for applicant management. It also works functionally well with other job boards and websites such as LinkedIn, Glassdoor, Indeed, ZipRecruiter, etc. Crelate Talent seems to be mainly used for a mid- to large-scale business rather than a small business, for an applicant tracking system, as the management features work best with an existing candidate pool.

An Excellent Engagement Platform

Overall Satisfaction with Crelate Talent