Great modern endpoint protection product
December 29, 2020

Great modern endpoint protection product

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Software Version

Falcon Enterprise

Modules Used

  • Falcon X

Overall Satisfaction with CrowdStrike Falcon Endpoint Protection

We use CrowdStrike Falcon Endpoint Protection as our main endpoint projection product across the entire enterprise. We've got it installed on all company endpoints (desktops, laptops, and servers; haven't rolled out mobile devices yet) to protect our organization against viruses, spyware, and other attacks.
  • Endpoint protection against viruses
  • Endpoint projection against spyware and other threats
  • Easy to deploy endpoints
  • Good support
  • A lot of different policy options but GUI can be complex
  • Better reporting and notification options
  • Integration with PagerDuty
  • Great ROI
  • Easy deployment
  • Low endpoint resource usage
  • Singe client (vs multiple with our prior solution)
We used Symantec Endpoint Security prior to moving over to CrowdStrike Falcon Endpoint Protection, and it's a night and day difference. Symantec Endpoint Security ran on Java and was a mess to deploy and even worse to remove. Clients would often break and lose connection to the server requiring hours of troubleshooting. When we had to contact support, it would take days to get a useful response if we ever got one. CrowdStrike Falcon Endpoint Protection addressed all those issues, with a modern client that's easy to deploy and remove. They have great support and a good customer support portal.
Yes - We replaced symantec endpoint protection with CrowdStrike Falcon Endpoint Protection. Overall, it's been a great move for us.
We ran through a 30-day free trail of CrowdStrike Falcon Endpoint Protection. We had a dedicated SE assigned and worked with him during the trial to test out various features. Once we decided to purchase, we were able to enable the trial devices for production use by applying a new license key; no reinstall needed!
A few members of the team had heard about CrowdStrike Falcon Endpoint Protection over the years.
CrowdStrike Falcon Endpoint Protection is a great endpoint protection product for a medium to large organizations. It's fairly easy to deploy and manage but you'll have to put some effort into configuring deployment and operational polices. Once you put the time in, you get a great return on the investment, but there is some upfront time needed, which makes it not a great fit for smaller companies.

CrowdStrike Falcon Feature Ratings

Endpoint Detection and Response (EDR)
10
Centralized Management
10
Infection Remediation
9
Vulnerability Management
9
Malware Detection
9

CrowdStrike Falcon Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Support understands my problem
Support cares about my success
Quick Initial Response
Difficult to get immediate help
Yes
It's a production security product for us, so buying the top-level support was a must.
Quick to answer questions.