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Our Business Process Visualization
December 05, 2023

Our Business Process Visualization

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Crystal

As our company bought another company, their applications was presented with Crystal Report, having dealt with the application few years ago, this brought some memories, we are using to process and present data that is being processes by our lending applications, it is taking data from several database such MySql and SQL Server, External parties, etc. Crystal report are involved in several of our business processes 1. Data initiation 2. Data Checking 3. Credit Checking 4. Loan Scoring 5. Collection 6. Non Performing Loan analysis Every process is resulting a daily report that we consolidate, while on a monthly basis this is the report format we are sending to the government
Our business dashboard is also built on top of Crystal report
  • Consolidate data from several data sources
  • Low to no code report generation
  • Configurable
  • This is bound for Windows OS, hard to find similar alternative on other OSs
  • Be careful in Indexing your data, as it will consume resources
  • Multiple data sources, by far this is the most important one
  • Relatively easy / low code report and dashboard generation
  • Tailored solution for business process
  • Without the application, our lending business will be in complete stop, as our applications are wrote in Windows based
  • We are processing 300 Loans/Month, taking it as $10000 per loan, having this not working properly will cost potential $150.000 revenue
We tried to explore other options but we didn't explore other options too long as it will risk our business process and business outcome, as what we want from the processes in both reports and dashboard are giving us a satisfactory result, so familiarity is why we still using it till today and some foreseeable future

Do you think Crystal delivers good value for the price?

Yes

Are you happy with Crystal's feature set?

Yes

Did Crystal live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Crystal go as expected?

Yes

Would you buy Crystal again?

Yes

All of our applications server in the new company that we bought are windows based, despite that there are other alternative to build the report and dashboard, it is something that has worked wonder for us, apart from it is only available in Windows and indexing data that might eat the resource, I still see the application as one of the major player for reporting