Overall Satisfaction with CustomerSuccessBox
It is being used by the whole department including various teams, even some other teams are also based on this software as we can easily liaison with them directly. It makes day-to-day work very productive and analytical. It gives a very detailed perspective of all the information required and can directly link emails and texts here so as to cluster most of the work on a single interface and make the work more productive and effective.
- Analzse product adoption for various customers throughout
- Tasks creation and notifications so as to make work more productive
- Liaison with various teams on a single interface so as to save time and provide more ease.
- Interface can be improved a bit
- Sometimes it is a bit slower
- More thorough reports could be more useful, though they already provide a lot of reports and dashboards to work upon
- Positive impact - helps in more predictive approach
- Positive Impact - Helps in revenue analysis
- Negative - Doesn't give very thorough research regarding analysis
Do you think CustomerSuccessBox delivers good value for the price?
Yes
Are you happy with CustomerSuccessBox's feature set?
Yes
Did CustomerSuccessBox live up to sales and marketing promises?
Yes
Did implementation of CustomerSuccessBox go as expected?
Yes
Would you buy CustomerSuccessBox again?
Yes