Cvent Passkey Review
April 06, 2022
Cvent Passkey Review
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cvent Passkey
At my organization, I take calls from our convention housing line and help city-wide conference attendees make their reservations for hotels in the area. Cvent Passkey has been extremely easy to use and very helpful for the hotels. City-wide meetings are 600 attendees on peak +. This is a great way for the hotels to outsource these reservations so their properties don't get overwhelmed with calls. The only thing that could be better is making multiple reservations at once. We always have to copy the reservations multiple times for groups which is quite time-consuming.
- Bookings made through Passkey feed directly into hotels' reservation system.
- Real-time reporting on pickup.
- Planners can see the group's status.
- Mobile App
- Email confirmations take awhile to go through.
- Registration
- Room Blocks
- Positive impact because it is easier for attendees to speak with someone (a real live person) directly, who knows the city they are coming to and can help them with their reservation.
Do you think Cvent Passkey delivers good value for the price?
Yes
Are you happy with Cvent Passkey's feature set?
Yes
Did Cvent Passkey live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Cvent Passkey go as expected?
I wasn't involved with the implementation phase
Would you buy Cvent Passkey again?
Yes