Hotel Management Software
Hotel Management Software Overview
What is Hotel Management Software?Hotel Management Software typically have many capabilities and are, in this respect, similar to ERP systems which are sometimes used instead.
Hotel Management Software Features & Capabilities
- Reservation management
- Front desk and housekeeping
- Room charges
- Maintenance management (handling check-ins and check-outs, keycards coding, scheduling wakeup calls and tracking progress of cleaning staff)
- CRM for customer support and loyalty programs
Business Intelligence capabilities have become increasingly important as the need for sophisticated reporting has increased as hotels management strives top operate properties as efficiently as possible.
Hotel Management Products
Oracle Hospitality is the successor to MICROS eCommerce software, modular software dedicated to the needs of airlines, hotels and resports, sport venues, restaurants and bars, and others. The MICROS Point-of-Sale (PoS) systems are available and now offered by Oracle since the acquisition of MICR...
Social Tables is cloud-based hospitality software that positions event properties to work more collaboratively and efficiently with their event and meeting customers.According to the vendor over 100,000 unique users rely on Social Tables and over 2 million events have been planned within the plat...
Revinate is a hotel reputation management tool, with email marketing tools, surveys for customer feedback (to drive reviews to Google and TripAdvisor), and a dashboard to monitor all online reviews and social media mentions.
Hotelogix is a comprehensive and flexible web-based property management system (PMS) that is designed to help hoteliers manage their hotel operations. This solution includes Frontdesk, POS, HouseKeeping, Booking Engine and reporting modules. The vendor’s value proposition is that with Hotelogix, ...
TrustYou is a reputation management tool for hotels, other destinations, and travel websites. It allows users to collect ratings and reviews from guests, display easy to read review summaries on their websites, and send personalized communications to guests via text (SMS), Facebook Messenger, and...
FullviewHMS is a hotel management solution that is designed to increase occupancy and reduce admin load. According to the vendor, some key business benefits and features include: Channel ManagerControl pricing strategy on OTAs and automatic price parity. Booking ManagerQuickly check-in guests. Au...
WINHMS POS is an hotel operational automation and point of sale system specifically for hospitality and capable of supporting hotels, bars, and restaurants, from the Indian company of the same name.
Mingus Software in Montreal offers Hotello, hotel management software emphasizing property management system (PMS) type features that are hotel specific such as booking, maintenance and housekeeping management, corporate rate management, and other features.
ReviewPro in Barcelona offers their reputation management software specifically to the hospitality industry, including features like reputation management for prime review sites (e.g. TripAdvisor), and also guest satisfaction survey generation and collection, and case management and resolution.
Indian company eZee Technosys offers eZee PMS, a hotel oriented property management system which also includes a booking engine and channel manager for online booking sites (e.g. Hotels.com, Expedia).
Singaporean company FCS Computer Systems offers the FCS Hospitality Operations Management Suite, a modular set of applications meant to provide an end-to-end or integratable set of applications primarily oriented around guest experience.
Irish company iHotelligence offers their flagship hotel management application system, which combines guest billing and CRM, reservations and marketing, and property management.
innRoad in New York offers their flagship hotel management system featuring a booking engine and channel management, and PMS features such as guest and bookings management, and multi-site management features and analytics.
Resort Data Processing in Colorado offers a suite of hotel and vacation site management applications focused on guest and bookings management, notable for the breadth of sites that the applications can support, from workforce temporary housing, campgrounds, vacation rentals, and more.
TRACK Pulse is a marketing, CRM, and reporting application to support hotel outreach to increase bookings, from TRACK Hospitality in Minnesota.
Atrio PMS from Springer-Miller Systems in Vermont is a cloud-based hotel and property management system emphasizing operations automation and also features multi-site management features and analytics, inventory and rates management, and reservation management.
The Axis Suite from AxisRooms in Bangalore is a set of applications supporting hotel management, from bookings, reservation, and channel management, to marketing and revenue management.
Cendyn in Boca Raton offers the Cendyn Hospitality Cloud, which is a cloud-based set of hotel management solutions trained on marketing, bookings, and online engagement.
Clock Software in London offers Clock PMS, a property and hotel management system that is cloud-based and supports enterprise level entities, with bookings management, housekeeping tracking, mobile check-in for guests, and other features.
Easy Innkeeping from the Texas company of the same name (alternately Gracesoft) is a hotel management system supporting online bookings and the reservation desk, payment and channel management, and other front-desk oriented operations automation.
eviivo in London offers their flagship hotel management system that is bookings oriented, and so contains web presence and channel management features, payment and promo management, and finally and unusually a marketplace for the platform's users to find discounts on needed supplies.
IDS NEXT in Bangalore offers FortuneNEXT, a hotel management system that subsumes front and back office operations under a data centrality approach.
GuestPoint is a property management system (PMS) oriented towards smaller and midsize hotels, motels, and boutique inns that touts simplicity in bookings management, among other features.
HelloShift in San Francisco offers their flagship application to support hotel management with superior communication between employees and employees with guests.
Megasys Hospital Solutions in Tulsa offers Megasys HMS, a hotel management system oriented around centralized data and guest services, and can be installed locally or accessed and operated via the cloud.