Item: D&B Finance Analytics
Rating: 8
Author: Debra Zukonik

Overall Satisfaction with D&B Finance Analytics

Use Cases and Deployment Scope

We were transferred to the D&B Finance Analytics product after using D&B Credit for years. The implementation did not go well primarily because our rep was not forthcoming as to the new pricing, but they have tried to work through that for us and the reports themselves are quite comprehensive and helpful.

Pros and Cons

Pros

Provides industry specific payment experiences
Provide insight into recent and predicted delinquency
In some cases, can provide info regarding suits, liens and judgments
Appreciate getting DBT for last 24, 12 and 3 months plus the most recent 3 months. This helps me evaluated trends and ebbs/flows in the prospect's business.

Cons

I would like them to return to charging us only for the reports we pull each year. This RUM thing in not fair pricing
Do not like any data included in the report that is not submitted by verified credit sources that submit their whole files. Do not want customer provided references included unless D&B identifies them as such.
Need to work on getting more financials from the companies in your database. Having only the public ones, does not assist as we can pull them very easily from other sources.

Return on Investment

Reduced DSO
Allows us tp service our clients quickly
Alert are helpful to see changes in our customer immediately

Alternatives Considered

I currently use all of the above. D&B has better coverage than 3 of them, but Experian Business Credit is giving D&B a run for their money. They may even have more domestic reports than D&B and most of their reports are more complete.

Support Rating

They are very responsive during standard business hours. We work round the clock, but we don't expect their support team to do so.

Key Insights

Do you think D&B Finance Analytics delivers good value for the price?

Yes

Are you happy with D&B Finance Analytics's feature set?

Yes

Did D&B Finance Analytics live up to sales and marketing promises?

Did implementation of D&B Finance Analytics go as expected?

Would you buy D&B Finance Analytics again?

Yes

Other Software Used

Experian Credit Risk, Creditsafe, Equifax Credit Risk

Likelihood to Recommend

They have a lot of data in many industries but are severely lacking in the construction market.

Comments

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More data than any other domestic commercial credit reporting agency