Item: D&B Finance Analytics
Rating: 5
Author: Verified User

Overall Satisfaction with D&B Finance Analytics

Use Cases and Deployment Scope

D&B Finance Analytics can be a useful platform. It can be difficult to locate areas within D&B that you need but they also have classes to assist with how to locate information. You can set alerts for remarks for review and they will clear accounts depending on the backup information that was provided.

Alternatives Considered

D&B is no longer stacking up and other companies are out shining them

Support Rating

Support is not the best, customer service is not the best in my opinion.

Key Insights

Do you think D&B Finance Analytics delivers good value for the price?

Are you happy with D&B Finance Analytics's feature set?

Did D&B Finance Analytics live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of D&B Finance Analytics go as expected?

Would you buy D&B Finance Analytics again?

Likelihood to Recommend

D&B Finance Analytics is well suited for smaller businesses that are starting out. Less appropriate for companies that depend on accuracy

Comments

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Kevin Johnson
(Vendor Representative) commented 6 months ago
Thank you for your honest feedback we truly appreciate you taking the time to share your experience. Were sorry to hear that DB Finance Analytics hasnt fully met your expectations especially around usability and support. Your input is incredibly valuable and wed love the opportunity to learn more about your challenges and how we can improve. If youre open to it wed be happy to connect you directly with our product team to discuss your experience further and explore how we can better support your needs. My email is johnsonkdnb.com

Concerned