It works
September 27, 2024

It works

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dashlane Password Manager

I have used Dashlane both as a free account user and as an admin in a business account. The free offering was pretty meager and didn't really showcase the value the product could offer. Since that time, the restrictions have increased to the point where the free offering is pretty worthless. The business offering is decent, primarily because as a paid account, you can use it on multiple devices and with no limit on stored accounts. However, there are some features both of the core password manager and the business account that prevent Dashlane from being the best. First, when exporting and importing stored passwords, there isn't a mechanism that will match or merge duplicates. So if I have the account "username" for site "domain.com" in Dashlane and the import, I end up with two accounts, and I can't merge them, nor is there an easy way to see the possible duplicate record. Second, it is kind of a hassle to mass edit items. So if I want to change multiple items in the same way, I have to do it one at a time. The only bulk operation is delete. I can't, for example, select multiple Google accounts and turn off auto-login. With the business account, as an admin, I can't specify certain defaults for my org. I would like to have admin-assisted recovery turned on by default (or at least have it trigger a confirmation for each new user).
Lastly, the secret sharing does not allow for copy/paste, so when I share a new WiFi password, they can see it, but not copy it to paste into the WiFi prompt.

Pros

  • Stores passwords
  • Shares items

Cons

  • Allow copy of shared secrets
  • Allow setting more defaults on accounts
  • Find duplicates and merging
  • Better free offering - multiple devices with limited items
  • Improved password strength
  • Allows for regulatory/certification compliance
I've use three different password managers, and each has their own quirks. There isn't really anything that stands out regarding usability on any of them, either positive or negative, aside from features that would be useful.
We picked Dashlane because the decision maker was already using it.

Do you think Dashlane Password Manager delivers good value for the price?

Not sure

Are you happy with Dashlane Password Manager's feature set?

Yes

Did Dashlane Password Manager live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dashlane Password Manager go as expected?

Yes

Would you buy Dashlane Password Manager again?

Yes

If you need to store passwords, secrets, or other private data, Dashlane can do it. If you need multiple devices or more than a few items, you will have to pay.

Comments

More Reviews of Dashlane Password Manager