Item: Dashlane Password Manager
Rating: 7
Author: Verified User

Overall Satisfaction with Dashlane Password Manager

Use Cases and Deployment Scope

Sharing my passwords with employees and making my passwords long and difficult to hack, but also difficult to remember so they're stored in Dashlane.

Pros and Cons

Pros

Logging me in automatically on websites that prompt the log in portal
Letting me know when a password is weak
Letting me know when a password has been reused too many times

Cons

It doesn't always save the updated password so an older password may be stored and if using something generated it caused me to reset my password because I don't remember it.
Sometimes my pin doesn't work even though I'm typing it correctly
It doesn't link to my gmail work address so I have to manually type a new employee address and if I spell it wrong there's no failed to send error, it's just bouncing in the abyss
No ability for me as the key manager of the account to reset a password; must reset whole account for employees who have forgotten their password and have no backup method for log-in

Return on Investment

Easier shared access for employees logging into my accounts
Easy cross-device use from macbook to PC to phone
Easier saved payment filling for completion of work on behalf of clients

The user interface is a bit clunky; I'm sometimes lost in how to manage setting or get back to the vault. I have old employee emails still lingering on some passwords even though they've lost access or are decommissioned, which would be nice to clean up or fix more easily.

Products Replaced

Alternatives Considered

BitLocker Drive Encryption and LastPass for Business

I selected Dashlane based on the recommendation from a friend who works in IT. I had already committed to Dashlane when someone recommended LastPass and I didn't feel like exploring/changing.

Key Insights

Do you think Dashlane Password Manager delivers good value for the price?

Yes

Are you happy with Dashlane Password Manager's feature set?

Did Dashlane Password Manager live up to sales and marketing promises?

Yes

Did implementation of Dashlane Password Manager go as expected?

Would you buy Dashlane Password Manager again?

Other Software Used

Dropbox, Lawcus, Clio

Likelihood to Recommend

It's well suited for a small business where there aren't many users to manage. There is no way to mass remove user access to passwords; it's manually for each password saved, which would be a headache. Perhaps this is an option if you're on the enterprise plan. For a small business with quickly changing staff, there's no ability to credit the account for lost seats/employees. You just eat the cost.

Comments

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Gets the Job Done Room for Improvement