Easy to use and collaborate
January 18, 2023

Easy to use and collaborate

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with DataBees

We used DataBees to tackle a large administration task that we didn't have the resource to cover. It was a labour intensive task involving the updating of our customer database and the creation of a linked dataset. Doing this work in house would have delayed our project and inconvenienced our customers.
  • Labour intensive administrative task
  • Understanding the task required
  • Ask questions and respond to our queries
  • It took a bit of time to explain the detail of our project, but it was time well spent
  • We had a change of lead researcher, which was initially a concern but caused no problem long term
  • Pricing is on the high side
  • Easy to contact
  • Understood our request
  • Asked questions and required clarification when needed
  • Using DataBees allowed the running of the project and the updating of the data to run concurrently.
  • Our team did not have the resources to carry out the required tasks.
  • We achieved our updated system quicker than expected.
We haven't used a product like DataBees before and were a bit nervous, however, the website was simple and clear, the communication with the team was good and we needed to progress our project quickly, so we made a quick decision and went ahead with this company. We didn't have the luxury of time to explore other products.

Do you think DataBees delivers good value for the price?

Not sure

Are you happy with DataBees's feature set?

Yes

Did DataBees live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of DataBees go as expected?

Yes

Would you buy DataBees again?

Yes

We chose DataBees as we had a large amount of personal customer data that needed to be transferred into an updated database and we did not have the staff to carry this out without jeopardising the timeline of our project. We explained the work in detail, received all data protection assurances and the work started. Having the upgraded database now allows us to work efficiently and manage our customer data appropriately.
We have only had one scenario with DataBees, therefore, cannot comment on where they would be less suited.