Not bad
October 02, 2024

Not bad

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dayforce

I work as a payroll
coordinator, and I rely on Dayforce for accurate payroll processes. I can
easily manage employee hours, overtime, and straight hours. I use Dayforce for
payroll calculations, reporting, and tax management. I can say that Dayforce
has transformed our payroll operations, making them more efficient and
reliable. Even though it has some problems.

Pros

  • it can easily handle multiple pay groups
  • no major system errors during "high season" time
  • smooth calculation and fast validation

Cons

  • there is no way to open quickly particular employee timecard. it's very annoying when you have dozens of groups and entities, and you need to find a timecard of a particular employee. Without knowing his group - you cant do it.
  • some reports are only available in pdf format
  • It's hard to get a quick response from customer service
ADP has a lot of system errors, especially on Mondays. I haven't noticed anything like that working with Dayforce. But I like that you can easily access employee's timecard via ADP, by just searching an employee and open its timecard. In case of Dayforce, you have to open timecard module, try to find a proper group and then find an employee.

Do you think Dayforce delivers good value for the price?

Yes

Are you happy with Dayforce's feature set?

Yes

Did Dayforce live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dayforce go as expected?

I wasn't involved with the implementation phase

Would you buy Dayforce again?

Yes

Even though I really don't like a "work assignment" system, it might suit some organizations. Some functions do not allow you to check the audit trail, i.e. who made the last changes to the system (like GL splits). But overall, due to the lack of system failures, I can recommend Dayforce.

Dayforce Feature Ratings

Employee demographic data
5
Employment history
5
Job profiles and administration
5
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
6
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
5
Pay calculation
9
Support for external payroll vendors
9
Off-cycle/On-Demand payment
9
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
9
Approval workflow
7
Balance details
1
Annual carry-forward and encashment
5
View and generate pay and benefit information
9
Update personal information
8
View job history
6
View company policy documentation
7
Employee recognition
6
Tracking of all physical assets
5
Report builder
5
Pre-built reports
5
Ability to combine HR data with external data
5
Performance plans
6
Performance improvement plans
5
Review status tracking
7
New hire portal
10
Manager tracking tools
8
Job Requisition Management
8

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