Dayforce Drives Efficiency
October 02, 2024

Dayforce Drives Efficiency

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dayforce

We operate three different divisions, in three different states, each with their own company policies and procedures, as well as unique state requirements, making our HR/Payroll/Time/Benefits processes complex. Dayforce has helped us to streamline and customize our processes and policies within the platform, where no other system has before. We have control over the configuration of our own system, and do not need to call Dayforce when we need or want to make a change to suit our business, allowing us to act more quickly to meet business demands.

Pros

  • Nearly unlimited customization. Other systems you can customize but only within a specific set of system parameters. With Dayforce those parameters do not exist and we can create a system that is entirely unique to us.
  • Payroll is more thorough than other systems, and we've already caught potential compliance issues that our previous system did not, allowing us to take action to mitigate risk to the organization
  • Employee engagement is also more productive with Dayforce. Our previous system did not have an internal employee job board, and employees didn't often apply for other opportunities in the organization. With Dayforce, we have already seen an uptick in employee applications to open positions.

Cons

  • As we are still new to the system and learning, I can really only speak to one area that we've noticed. You often times have to go to multiple different areas to make one change. For example, with recruiting and adding a document, you often have to go to multiple sections of the system to create the topic, upload the document, assign it, attach it, and publish it. This could be streamlined to all being done in a single area.
  • The system has enabled us to reduce reliance on paper for personnel change requests and job requisitions, and the approval process and turn around time as we no longer have to wait for leaders to be in the office to sign a physical form.
  • Productivity has been significantly increased when processing payroll. It used to take us two days to process payroll for all three divisions. With Dayforce, our divisional payroll is combined, so now we process payroll one time, for all divisions, and we are able to process within a couple of hours instead of days.
By having a single application we have seen an increase in our efficiency and an accuracy in our data. Our previous system had third party modules for many systems and they didn't do a good job "talking" to each other. Our data was often incorrect, charging employees the wrong benefits amounts, not updating data correctly or it not feeding to payroll at all. Often times, when we call customer support we would have to get transferred because they would say its not their platform and they would have to transfer us to someone that specializes in that.

Do you think Dayforce delivers good value for the price?

Yes

Are you happy with Dayforce's feature set?

Yes

Did Dayforce live up to sales and marketing promises?

Yes

Did implementation of Dayforce go as expected?

No

Would you buy Dayforce again?

Yes

Dayforce is well suited for organizations that want a high level of customization from their HR system, business complexities and have the capabilities to manage the configuration on an ongoing basis.

Dayforce Feature Ratings

Employee demographic data
8
Employment history
6
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
6
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
6
Pay calculation
9
Support for external payroll vendors
7
Off-cycle/On-Demand payment
9
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
8
Reimbursement management
8
Approval workflow
9
Balance details
5
Annual carry-forward and encashment
7
View and generate pay and benefit information
9
Update personal information
7
View job history
6
View company policy documentation
7
Employee recognition
5
Tracking of all physical assets
Not Rated
Report builder
4
Pre-built reports
4
Ability to combine HR data with external data
Not Rated
Performance plans
5
Performance improvement plans
5
Review status tracking
5
Review reminders
5
Multiple review frequency
5
Create succession plans/pools
6
Candidate ranking
6
Candidate search
6
Candidate development
6
New hire portal
7
Manager tracking tools
7
Corporate goal setting
5
Individual goal setting
5
Line-of sight-visibility
5
Performance tracking
5
Job Requisition Management
8
Company Website Posting
9
Publish to Social Media
6
Job Search Site Posting
8
Duplicate Candidate Prevention
8
Applicant Tracking
8
Notifications and Alerts
6

Comments

More Reviews of Dayforce