DeskRoll Remote Desktop

DeskRoll Remote Desktop

About TrustRadius Scoring
Score 9.2 out of 100
DeskRoll Remote Desktop

Overview

Recent Reviews

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Reviewer Pros & Cons

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Video Reviews

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Pricing

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DeskRoll Lite

$8.25

Cloud
per user/per month

DeskRoll Pro 1 Month

$29.95

Cloud
per seat

DeskRoll Starter

$39

Cloud
per user/per year

Entry-level set up fee?

  • $3.25 per seat/per monthOptional
For the latest information on pricing, visithttps://deskroll.com/license.php

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Product Demos

Video Reviews

2 videos

DeskRoll Remote Desktop - do remote support with ease
DeskRoll Remote Desktop - do remote support with ease
00:45
DeskRoll Remote Desktop - Extra Features
DeskRoll Remote Desktop - Extra Features
02:15

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is DeskRoll Remote Desktop?

DeskRoll was built to be easy to use by end-users and IT teams alike. It's browser-based, so users being helped do not need to install any applications on their local device; DeskRoll Remote Desktop Sharing requires only a small app on the remote (controlling) computer.

DeskRoll guides users through setup and connection processes for 3 basic scenarios: providing remote assistance to a customer, configuring unattended remote access to a remote computer, or configuring unattended remote access to the user's local computer (the one that they are sitting at).

DeskRoll Remote Desktop Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Multi-platform remote control

Additional Features

  • Supported: View remote session statistics.
  • Supported: Generate invoices based on remote session time.
  • Supported: Brand remote access applications with your company logo.
  • Supported: Multiple displays support.
  • Supported: Virtual keyboard.
  • Supported: Get remote access activity reports.
  • Supported: Switch to a custom display resolution without affect system display settings.

DeskRoll Remote Desktop Screenshots

Screenshot of DeskRoll remote connection view - Windows remote desktop.Screenshot of DeskRoll wizard that quickly guides you through basic remote access scenarios.

DeskRoll Remote Desktop Videos

DeskRoll workflow explained
DeskRoll features overview

DeskRoll Remote Desktop Downloadables

DeskRoll Remote Desktop Integrations

DeskRoll Remote Desktop Competitors

DeskRoll Remote Desktop Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesWorldwide
Supported LanguagesEnglish

Frequently Asked Questions

TeamViewer, Rescue, and GoToAssist are common alternatives for DeskRoll Remote Desktop.

Reviewers rate Over-the-Internet remote session highest, with a score of 10.

The most common users of DeskRoll Remote Desktop are from Mid-sized Companies (51-1,000 employees) and the Insurance industry.

Comparisons

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Reviews and Ratings

 (15)

Reviews

(1-3 of 3)
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Score 7 out of 10
Vetted Review
Verified User
Review Source
During the pandemic, our company worked remotely. Various staff in our company had technical difficulties or needed assistance installing software in order to work. DeskRoll Remote Desktop helped us to make this process seamless. Rather than deal with the aggravation of trying to walk someone through something over the phone, we were able to get things established in a simple, easy way.
Sudipta Debnath | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Remote access of office computer/client computer is made easier with DeskRoll Remote Desktop. You can be guaranteed secure access and it provides ready access to the customer ticketing system. It is the easiest way to debug any issue accessing a remote computer and there is no need to wait for logs or detailed descriptions. It has made CRM to close tickets more efficient, as I can debug faster and there is less escalation.