The great case of Devolutions Server
Updated April 28, 2022

The great case of Devolutions Server

Stian Simonsen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Devolutions Server

We use Devolutions Server together with Remote Desktop Manager. It is used to have a website that uses RDM to store and manage important passwords for different projects. One of the main issues we had was that the employees used multiple password management tools to store critical passwords for customer's machines and interfaces. To put a stopper to this we came across Devolutions and their brilliant solutions. Now employees can structure their passwords per projects to get access to a specific password in no time. In the near future we also plan to "upgrade" the use of Devolutions Server/RDM to be connected to our project database. By doing this all employees will get a pre-structured map-structure with the projects they are working on. This way, the employees don't have to do it themselves.

Pros

  • Gives you the possibility to access your passwords and everything you store there anywhere you are and anytime you want to!
  • Uptime! This is relevant for all Devolutions products
  • AD connections. The fact that we can add over 300+ users (size of our company) without manually sending out a link for people to create their user profile.

Cons

  • Easier ways to adjust inherit or at least access directly into a file/folder. If I want to give a user access to a specific folder inside a project, I have to manually remove his access to other folders in that project.
  • Store and manage passwords.
  • Access anywhere, anytime.
  • Easily upgradeable and scalable.
  • By giving the employees access to a reliable password management for work-related things, it has given us more control over where and how passwords are stored.
  • Many have their passwords store locally at their computer in a "locked" Excel file, but now they have a reliable place to store their own personal passwords.
  • We have 300+ employees, and every feedback I have gotten has been positive.
I didn't have much of a say in what we used, but it seems to med that Devolutions beats everyone in uptime, response time to incidents or personal questions and their teams knowledge. We've had multiple meetings and tasks for them to fix, and they have given us better answers than expected every single time!

Do you think Devolutions Server delivers good value for the price?

Yes

Are you happy with Devolutions Server's feature set?

Yes

Did Devolutions Server live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Devolutions Server go as expected?

Yes

Would you buy Devolutions Server again?

Yes

When you need a good and secure password management product that is always available then Devolutions Server is the one for you. It gives you access anywhere you are, anytime you want! It can be connected to AD which helps the ones setting it up for your company a whole lot easier.

Using Devolutions Server

313 - Everyone. Everyone uses Devolutions Server as the common way to store and manage passwords.
4 - Not much skill at all, it can be learned pretty easily I think. We have a VM (Virtual Machine) that controls the Devolutions Server, and all I need to do is to log in to this VM and do what is needed. If it is to update the server, add or edit a password to start the server. And it is all well explained inside the Server Manager at the VM.
  • Store and manage passwords for customers that are used in projects.
  • Have a common password management system.
  • Uptime!
  • On mobile when on site, you can even download an app!
  • To have it integrated into our AD, not just connected to projects, but when for example new employees are hired, they automatically have access to their own personal password management system and also one for project-related passwords.
I think that we will stick with this service for as long as possible.

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