Cheaper than a business phone!
Anonymous | TrustRadius Reviewer
September 19, 2019

Cheaper than a business phone!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Dialpad

Dialpad is being used across our whole management team as a way to have business phone numbers without needing to justify the expense of a business phone for everyone. It primarily solves that cost issue, but it also allows us to text from computers or phones, which improves efficiency considerably.
  • Great app: I've never had an issue with it crashing.
  • Great website: fast and, again, never crashed on me.
  • Good records: I can easily save all the text messages.
  • It could enable the searching of conversations, similar to how Slack allows the searching of conversations. This would be incredibly useful.
  • It often has issues bringing in content iPhone users send (locations and photos).
  • Positive ROI on not needing to buy business phones for every manager.
I've never had any issues with it.

Do you think Dialpad delivers good value for the price?

Yes

Are you happy with Dialpad's feature set?

Yes

Did Dialpad live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dialpad go as expected?

I wasn't involved with the implementation phase

Would you buy Dialpad again?

Yes

Dialpad is incredibly useful for anyone who needs to provide a business number to a large number of people, either clients or workers. It is great at providing a cheap and easy solution.