Dialpad is great for small businesses
September 19, 2019

Dialpad is great for small businesses

Kevin Rossignon | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad

We've been using Dialpad for over 5 years and it is great. I elected to go with Dialpad for my company as we are continuously on the go. This allows our clients to reach us anytime regardless of where we are. Furthermore, it integrates with Salesforce, has tons of features, but also offer real-time transcriptions.

Pros

  • Real time transcriptions
  • Intuitive & clean interface
  • Reliable & great quality

Cons

  • Integration with Zoho
  • Lower price point
Overall they are pretty good. At times, it would be great if they could be a bit quicker to respond.

Do you think Dialpad Connect delivers good value for the price?

Not sure

Are you happy with Dialpad Connect's feature set?

Yes

Did Dialpad Connect live up to sales and marketing promises?

Yes

Did implementation of Dialpad Connect go as expected?

Yes

Would you buy Dialpad Connect again?

Yes

For users that are on the go.

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