Dialpad for a sales department is very good
Antonio Botta | TrustRadius Reviewer
December 09, 2019

Dialpad for a sales department is very good

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Dialpad

I use Dialpad in the Sales Department with my company. I mainly use it in connection with Salesforce to contact potential customers.
  • Fast
  • Easy
  • Intuitive to use
  • A lot of calls
  • A lot of sales
  • Sometimes Dialpad crashes but rarely happens.
I used both Talkdesk and Dialpad, both of which are really valid. I am a simple user and I am comfortable with both in the sales business. Maybe Dialpad compared to Talkdesk crashes more times.
Beacause is a good softw fast, easy to use but sometimes crashes

Do you think Dialpad delivers good value for the price?

Not sure

Are you happy with Dialpad's feature set?

Yes

Did Dialpad live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dialpad go as expected?

I wasn't involved with the implementation phase

Would you buy Dialpad again?

Yes

Dialpad is a great platform to call quickly, it is both effective and efficient. Dialpad has a very good connection with Salesforce to call customers, but also to be used to contact colleagues from other departments. With Dialpad you can really make many calls from a sales point of view.