Increase productivity with Dialpad
August 13, 2020
Increase productivity with Dialpad

Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dialpad
Dialpad has been able to adapt to the COVID-19 circumstances. The solution is so versatile that it was not a problem for the entire organization to work remotely since we all had installed the application on our computers and mobile devices. When we needed to use the office telephone line, it was accessible as always at our desks.
Pros
- Mobile and computer applications and being able to switch between both during calls
Cons
- You need reliable internet to use Dialpad without lag.
- No roaming charges, flexibility for office or remote working
I had never heard about Dialpad until it was offered by my company as a trial and we decided to keep it due to the great functionalities it offered us. Traditional VIP solutions do not have the flexibility of offering the same functionalities while working remotely. Dialpad has given us the same experience as been in office.
Do you think Dialpad Connect delivers good value for the price?
Yes
Are you happy with Dialpad Connect's feature set?
Yes
Did Dialpad Connect live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Dialpad Connect go as expected?
Yes
Would you buy Dialpad Connect again?
Yes
Comments
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