Happy Dialpad Customer
August 13, 2020

Happy Dialpad Customer

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad

The entire organization is using Dialpad. It solves the issue of having employees in a certain physical location, as we are all able to communicate amongst ourselves and with our clients without issues from wherever we are. We have been using Dialpad for about a year and have not had any issues and setting it up was easy!
  • Easy setup
  • Great price
  • Good call quality
  • Mac app sometimes crashes.
  • We were able to save money on our previous phone bill.
  • We have opened up to become location independent.
Dialpad was a cheaper alternative with just as many features.
They have a chat option that is easy to get ahold of them, and they have solved issues quickly.

Do you think Dialpad Ai Voice delivers good value for the price?

Yes

Are you happy with Dialpad Ai Voice's feature set?

Yes

Did Dialpad Ai Voice live up to sales and marketing promises?

Yes

Did implementation of Dialpad Ai Voice go as expected?

Yes

Would you buy Dialpad Ai Voice again?

Yes

I think Dialpad works very well as both an internal communication method as well as for working with customers.