Dialpad Connect is a great virtual phone
March 29, 2024

Dialpad Connect is a great virtual phone

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Connect

We use Dialpad Connect as a virtual office phone, it works pretty well. We also use it as a way to record meetings and getting call transcripts. Dialpad allows us to have a phone and to avoid using our personal number for work related purposes.

Pros

  • Call quality
  • User Friendly
  • Transcripts

Cons

  • Sometimes is hard to find the keyboard
  • It's great to have communication with customers
Dialpad Connect stands out because the virtual phone is easier to use

Do you think Dialpad Connect delivers good value for the price?

Yes

Are you happy with Dialpad Connect's feature set?

Yes

Did Dialpad Connect live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dialpad Connect go as expected?

I wasn't involved with the implementation phase

Would you buy Dialpad Connect again?

Yes

If someone works for a remote company, and they want to have a phone number for work purpose, Dialpad Connect is a good choice.

Dialpad Connect Feature Ratings

Cloud PBX ()
Not Rated
10.0
Call recording
10
Call screening
10
Message alerts
10
Voicemail Transcription
10
Mobile apps ()
Not Rated
10.0
High quality audio
10
10.0
Record meetings / events
10
Screen Sharing ()
Not Rated
Online Events Collaboration ()
Not Rated
Online Events Security ()
Not Rated
Unified Communications Platform and Collaboration ()
Not Rated

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