Incredible Applications. Even Better Services.
October 11, 2022

Incredible Applications. Even Better Services.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Talk

We've implemented Dialpad Talk as a primary softphone application in multiple projects within the past year. What I believe Dialpad Talk does better than every other developer is the focus on ease of use. This applies to all users, as well as admins and customers. The downtime of Dialpad Talk services is, at this point, nonexistent. The user interface is extremely beginner friendly and flexible for implementation with a LARGE variety of other services. I could not recommend Dialpad Talk enough to any business, large or small. Incredible work is being completed by the Dialpad team.
  • Customer Service is always quick to respond.
  • The mobile and desktop applications work together seamlessly.
  • Managing a large number of users never became overwhelming.
  • I would like to see personalization options in the UI.
  • Call monitoring.
  • Area Code assignment.
  • User management.
  • I am not in a position to answer this accurately.
Dialpad Talk is what I will recommend 100% of the time for softphone services.

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Any business looking to make or receive phone calls could benefit from Dialpad Talk services. I believe Individuals could also find numerous personal use cases that could make day-to-day communication much more efficient as well.