Perfect solution for law firms
October 11, 2022

Perfect solution for law firms

Nicanor (Nick) Pesina, Jr. | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Talk

Dialpad Talk allows me to seamlessly manage my law firm's phone system while tracking billable hours. Dialpad Talk is very intuitive and allows my team to deliver top notch customer service.

Pros

  • Integrations
  • Reporting
  • Call Tracking

Cons

  • Account Settings for Executive Assistant
  • iPhone App slightly delayed
  • Text messaging system
  • CRM
  • Faxing Services
  • Tracking Phone Calls with Contacts
  • CRM has been outstanding
  • We never lose contact information
  • We can leverage contacts into our case management software
Dialpad is more intuitive than RingCentral.

Do you think Dialpad Connect delivers good value for the price?

Yes

Are you happy with Dialpad Connect's feature set?

Yes

Did Dialpad Connect live up to sales and marketing promises?

Yes

Did implementation of Dialpad Connect go as expected?

Yes

Would you buy Dialpad Connect again?

Yes

Dialpad Talk is great for a law practice because it allows for tracking of time spent on the phone with clients. Dialpad Talk is unnecessary if you likely do not experience a decent amount of CRM calls.

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