Small law firm experience with Dialpad
October 31, 2022

Small law firm experience with Dialpad

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Talk

Dialpad is our primary phone system and has been for some time. It has allowed us to do everything we need to do from a phone standpoint and its flexibility has been great as we have gone back and forth from a work from home model. We have recommended it to others in our field based on our experience.

Pros

  • Handle calls
  • Handle voicemails

Cons

  • At times, integration with some of our Apple products, particularly airpods, has been difficult.
  • Allowed easy communication with clients
We used Vonage business before dialpad and have never looked back since going with Dialpad.

Do you think Dialpad Connect delivers good value for the price?

Yes

Are you happy with Dialpad Connect's feature set?

Yes

Did Dialpad Connect live up to sales and marketing promises?

Yes

Did implementation of Dialpad Connect go as expected?

Yes

Would you buy Dialpad Connect again?

Yes

Great for our small business environment. I can't speak to how it works in larger environments.

Comments

More Reviews of Dialpad Connect