Item: Dialpad Meetings
Rating: 4
Author: Verified User

Overall Satisfaction with Dialpad UberConference

Use Cases and Deployment Scope

We use Dialpad UberConference across our entire organization. It allows us to easily hold video conferences where we can screen share with our external clients. Since COVID, it has also provided a seamless transition into remote work, allowing us to utilize a conferencing tool with which our team was already familiar to hold internal meetings.

Pros and Cons

Pros

This tool is easy to use. Since we deal with external clients, we have to use a conferencing tool that makes it easy for our less tech-savvy clients to easy join a call.
You do not have to download the application; you can just open it in your browser.
Audio and video quality has always been satisfactory.

Cons

Even though it is easy to use, many of our clients are more familiar with other tools so the lack of recognition can lead to a bit of a learning curve for new clients.
Dialpad UberConference did not previously provide the ability to record screen shares, but thankfully, that function has been added.
Pricing. Dialpad UberConference is more expensive than some of its competitors.

Return on Investment

Provided a seamless transition into working remotely during COVID.
Makes it easy for clients to join conference calls.
Not as cost-effective as other tools.

Alternatives Considered

Zoom

Zoom definitely has more bells and whistles than Dialpad UberConference and can be cheaper depending on your needs and the size of your team. Furthermore, since Zoom has gained greater popularity during COVID, more people are very familiar with the platform, which gives Zoom yet another leg up on many of the other conferencing tools out there (including Dialpad UberConference).

Key Insights

Do you think Dialpad Meetings delivers good value for the price?

Are you happy with Dialpad Meetings's feature set?

Yes

Did Dialpad Meetings live up to sales and marketing promises?

Yes

Did implementation of Dialpad Meetings go as expected?

Yes

Would you buy Dialpad Meetings again?

Other Software Used

Zoom, Basecamp, Asana

Likelihood to Recommend

If you have a smaller team, Dialpad UberConference can be cheaper than many other conferencing tools, given that you are charged per organizer per month. However, if you plan to add more than just a few organizers to your account, you may be better off going with another conferencing tool, as it can get costly given the price structure.

Dialpad Meetings Feature Ratings

Comments

Please log in to join the conversation

Simple to use, but lacking features for the price