Item: DocuSign
Rating: 10
Author: Terri Davis

Overall Satisfaction with DocuSign

Use Cases and Deployment Scope

Our entire organization uses DocuSign. Even before the restrictions that Covid-19 imposed (we did not have a physical office location), we used DocuSign across the entire organization. It's so quick and easy to use.

Pros and Cons

Pros

Easy to send documents for signature and notify other parties when the document is sent as well as when the document has been signed.
The comment and notes section is something we rely on, so the signer knows what they are signing and that it's been reviewed by our legal and finance teams.

Cons

I honestly haven't noticed anything additional that I would request from DocuSign. I use DocuSign at least 10+ times per day and have not had a glitch or issue yet.

Most Important Features

Easy to use
Convenient
Quick

Return on Investment

DocuSign has made it really easy to sign commercial agreements, which makes our internal business stakeholders very happy

Key Insights

Do you think DocuSign delivers good value for the price?

Yes

Are you happy with DocuSign's feature set?

Yes

Did DocuSign live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of DocuSign go as expected?

I wasn't involved with the implementation phase

Would you buy DocuSign again?

Yes

Likelihood to Recommend

DocuSign is well suited to any scenario where electronic signatures are accepted and when it's difficult to obtain a wet signature. Most businesses have gotten up speed with e-signatures and even in closing documents for M&A work, we're now able to close with e-signatures. All of our commercial contracts are signed via Docusign.

Comments

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DocuSign is an extremely useful tool which streamlines the signature process

Software Version