DonorPerfect is pretty close to perfect.
November 19, 2018
DonorPerfect is pretty close to perfect.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with DonorPerfect
DonorPerfect is used by the advancement department of Converse College. We manage the alumnae and donor information for the college. We use DonorPerfect to pull mailing lists for events, do gift entry, complete donor research (with DonorSearch), store critical information about our donors and alums, track any contacts we have with constituents, and much more.
Pros
- Reports are clean and fairly simple to pull, as long as you're trained in how to use the filters. Especially coming from experience using a database where we had to write codes to pull reports, Donor perfect's report system is incredibly simple.
- DonorPerfect is SO user-friendly and simple to find the information you need. I believe anyone can easily learn how to use it.
- It's so simple to customize your DonorPerfect system. Screen Designer is one of my favorite parts. I have no background in databases, but I can create fields, calculations, set alerts for our philanthropy officers when certain gifts come in, and customize how the screens look. You can make so many adjustments in your DonorPerfect system to meet the needs of your organization.
- The staff listen to your needs! The community allows you to make a suggestion for how DonorPerfect can be improved. If your idea gets enough votes, they make it happen. The support team is also probably the best I've ever seen. Each person is so knowledgeable, personable, and helpful.
Cons
- We recently started using DP online forms, so I'm fairly new with it. Our one day of giving brought in 500+ gifts and about 40-50% of those downloads created duplicate records. It'd be great if DP had additional options for the data verification so this wouldn't be such an issue.
- We unfortunately aren't able to use the tribute notification system to the fullest. If user-defined fields could be used within the notification module, it'd be very helpful.
- As the only gift entry person in my office, DonorPerfect has made data entry smoother and simpler so I'm available to work on more projects than I used to.
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