Is DonorPerfect For You?
January 31, 2020

Is DonorPerfect For You?

Sharon Murrah | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with DonorPerfect

DonorPerfect is being used in the development office of a private elementary school for fundraising purposes. We use it for campaigns and events to record and track donations. We use it in connection with ReadySetAuction for events and QuickBooks for financial purposes.
  • It has a great support staff.
  • It is easy to use.
  • It should have a feature that automatically backs up/saves the record you are in. In a busy office, we are constantly interrupted and we often leave our desks/computers and forget to click save. When we come back DP has timed out and not saved the data and it all has to be entered again. Very frustrating.
  • Since DP owns ReadySetAuction it should interact better.
  • Positive impact for recording/tracking donors.
  • Positive impact for great support.
Double The Donation is a part of DonorPerfect and we have subscribed to it over the last few years but we do not see a significant and positive impact on donations.
Almost always we have interaction with professional and helpful support staff who are always very patient with us.

Do you think DonorPerfect delivers good value for the price?

Not sure

Are you happy with DonorPerfect's feature set?

No

Did DonorPerfect live up to sales and marketing promises?

Yes

Did implementation of DonorPerfect go as expected?

Yes

Would you buy DonorPerfect again?

Yes

It's fine for donations and tracking. It's not great to manage events. It's not perfectly aligned with ReadySetAuction.