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DonorPerfect

DonorPerfect

Overview

What is DonorPerfect?

DonorPerfect is a fundraising software solution, used by fundraisers to manage gifts, donor relationships, communications, receipting, and other initiatives from a single system. DonorPerfect supports monthly giving success. Dashboard analytics and reporting provide insight into what drives donations, and organizations…

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Recent Reviews

TrustRadius Insights

DonorPerfect is a versatile donor management database widely used across organizations for various purposes. Users rely on DonorPerfect to …
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Best tool for donations

10 out of 10
November 23, 2021
Waukesha Free Clinic uses Donor Perfect to manage and report our donations. Using codes makes it easy to organize the donations we are …
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So Easy

9 out of 10
May 07, 2020
Incentivized
Donor Perfect is used by our whole organization. We are a non profit so it is very important to be able to track our visitors, donors, …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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CORE

$99.00

Cloud
per month

PLUS

$199

Cloud
per month

PRO

$649

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.donorperfect.com/fundraisin…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $99 per month
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Product Details

What is DonorPerfect?

DonorPerfect is a fundraising software solution, used by fundraisers to manage gifts, donor relationships, communications, receipting, and other initiatives from a single system.


DonorPerfect supports monthly giving success. Dashboard analytics and reporting provide insight into what drives donations, and organizations can send personalized email communications through Constant Contact to donors and supporters. Integrated online forms automatically enter gift information into the donor database, and it can accept and process recurring donations through digital wallets, including PayPal and Venmo.

DonorPerfect Features

Donor Database Features

  • Supported: Constituent database
  • Supported: Constituent interaction tracking
  • Supported: Automated workflows

Communications and Marketing Features

  • Supported: Constituent engagement and marketing

Reporting and Analytics Features

  • Supported: Reporting and data visualization
  • Supported: Wealth screening

Fundraising and Events Features

  • Supported: Online donation options
  • Supported: Event registration and ticketing
  • Supported: Text and phone donations

Security and Platform Features

  • Supported: Role-based user permissions
  • Supported: Mobile access
  • Supported: Integrations

DonorPerfect Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesCanada, United States

Frequently Asked Questions

DonorPerfect starts at $99.

Blackbaud eTapestry, Bloomerang, and Bonterra Guided Fundraising are common alternatives for DonorPerfect.

Reviewers rate Usability highest, with a score of 9.1.

The most common users of DonorPerfect are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(165)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

DonorPerfect is a versatile donor management database widely used across organizations for various purposes. Users rely on DonorPerfect to track donors, donations, and donor stewardship, as well as committee membership and board member terms. The software allows for customization by adding new fields and enables users to search through reports for valuable insights. Integration with Constant Contact is highly valued, as it allows for easy segmentation of donor lists for targeted email communications. Additionally, the form builder tool facilitates the creation of web forms to collect donor information.

One of the key benefits of DonorPerfect is its ability to centralize all donor and donation records, eliminating the need for multiple databases or spreadsheets. This feature ensures that all data is saved and encrypted off-site, meeting state requirements for data security. Users praise DonorPerfect's support team for their prompt assistance and guidance, which further enhances the user experience. The comprehensive overview of donors and their donations provided by DonorPerfect aids organizations in achieving their fundraising goals. Many organizations consider DonorPerfect a cost-effective alternative to other software packages like Raiser's Edge and Compass 360. Furthermore, DonorPerfect's integration with tools such as ReadySetAuction and Constant Contact proves beneficial for efficient donor management, fundraising campaigns, and effective communication strategies.

In practical use cases, DonorPerfect plays a crucial role in tracking donations received through various channels such as mail and fundraising events. It allows nonprofit organizations to maintain accurate records of giving history, manage donations effectively, and streamline gift entering processes. The software also assists in generating thank you letters and receipts while managing contact information for program participants. DonorPerfect is utilized to track not only donors but also volunteers, gifts, and event attendance across multiple departments within organizations.

Furthermore, DonorPerfect helps organizations stay organized by providing a centralized platform for membership management, development operations, event planning, volunteer coordination, and more. Its reporting capabilities enable organizations to track fundraising event revenues, donor giving at each donation bracket, and generate monthly financial reports and annual reports for auditors. Users appreciate the user-friendly interface and variety of options that cater specifically to the needs of nonprofits.

DonorPerfect is used by a wide range of organizations—from small nonprofits to educational institutions—looking to address their specific needs in donor management, fundraising, and contact management. For instance, a private elementary school uses DonorPerfect to record and track donations for fundraising campaigns and events. Integration with ReadySetAuction and QuickBooks further enhances their financial tracking processes.

These examples illustrate just a few of the many ways organizations leverage DonorPerfect's features and functionality to streamline donor management processes, increase fundraising efforts, and maintain strong donor relationships. With its wide range of capabilities and integrations with other tools, DonorPerfect offers a comprehensive solution for tracking donors, managing donations, generating reports, and facilitating effective communication strategies.

User-Friendly Interface: Many users have stated that the software's user interface is intuitive and easy to navigate. They have mentioned that it is a breeze to use and has made their tasks less burdensome. The presence of 'help' buttons and drop-down lists next to each section of the software has been appreciated by users as it provides explanations and makes it easy to select options.

Seamless Integration with Constant Contact: Several users have praised the software for its integration with Constant Contact, which allows for easy integration with their existing email marketing system. This feature has been found valuable by users as it streamlines their communication efforts with donors.

Comprehensive Donor Profile Management: Users have highlighted the software's ability to maintain a complete profile of donors, including the option to add notes and track interactions. This feature has been particularly useful for keeping track of donor information and managing relationships effectively.

Confusing User Interface: Many users have expressed frustration with the confusing and difficult-to-navigate user interface of DonorPerfect, stating that it makes tasks cumbersome and time-consuming. They find it challenging to locate specific features or perform actions efficiently.

Lack of Customization Options in Reporting: Some users find the lack of customization options in reporting to be a drawback. They mention that they struggle to generate the specific reports they need for their organizations. The limited flexibility in customizing report parameters hinders their ability to analyze data effectively.

Tricky Navigation of Customs Forms: Users mention finding the customs forms in DonorPerfect tricky to navigate initially. They highlight the importance of support service in helping them understand and complete these forms accurately. The complex navigation process can lead to errors and delays when managing donor information through customs forms.

Based on user feedback, there are three common recommendations for DonorPerfect. Firstly, users suggest utilizing the self-hosted version of the software for cost-effective tracking of fundraising data and managing donor information. Secondly, they recommend requesting a demo and seeking feedback from other organizations to better understand the software's features and benefits. Additionally, users appreciate the excellent phone support provided by DonorPerfect and find the screens easy to read. However, they also suggest implementing customer feedback to improve customization options for fields and streamline the reporting feature. Overall, users highly recommend DonorPerfect for fundraising purposes.

Attribute Ratings

Reviews

(1-25 of 65)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
Donor Perfect is a much more comprehensive software package and fit our needs completely, whereas EGrabber would have necessitated we purchase and learn additional applications. Donor Search also allows us to import wealth capacity findings to better segment our support base and determine if we can afford to launch a capital campaign.
August 20, 2021

Review of DonorPerfect

Terri Watson Medina | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have used Raiser's Edge for many years and was extremely familiar with the product, when I moved to another nonprofit organization that was using DonorPerfect, I needed to get up to speed on DonorPerfect, including the terminology. DonorPefect does a lot of things that RE did, but RE has so many other features.
Roxanne Jacobs | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Although DonorSnap was less expensive, it did not provide the same ease of use. I purchased DonorSnap because of the price and very quickly realized I made a mistake. We used it less than 6 months before I converted to DonorPerfect. Not all donor management systems are the same... you get what you pay for!
Ruth Schmidt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We previously used Orange Leap (MPX), which was not nearly as user-friendly. I was pretty much the only one who could navigate that system for creating reports and customized mailing lists. We reviewed Shelby, but found that it didn't have the capacity to create the specialized mailing lists that we utilize for events and fundraisers.
Lauren Sikkema | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I have looked into a lot of different options. While there are some other great options out there, DonorPerfect is by far the most cost-effective. While that isn't the only thing we are looking for, it is definitely important. Compared to some of the other larger names for databases, DonorPerfect is very user friendly and their tech support is helpful and fast.
May 07, 2020

So Easy

Hope Marstin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
DonorPerfect has better features for processing donations and volunteer hours. It also has much easier reporting features for donations. It is easier to use and less expensive for multiple users. The support team is readily available and there is usually no waiting time to reach them. They are friendly and easy to understand.
Kathryn Juarez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I used eTapestry for many years and have found that the culture at DonorPerfect is much more to the point. When I need help, I call in and the staff is always ready to walk me through things. There is not a hard sell with the folks at DonorPerfect either. With eTapestry, the services packages kept changing and the pricing consistently went up. Their email tool was poor and while Constant Contact integration was available, it was at an additional price. I was also limited in the number of emails I could send each year which was constantly an issue. DonorPerfect is transparent - what you are told you will get is what you get, no smoke and mirrors.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have extensively used Salesforce, have spent some time looking into Raiser's Edge and used a couple of CRM that was clearly not intended for use by non-profits. Salesforce had some good points, but there were also some big issues, and we were continually faced with the decision to pay ever more to use it or delete records of various types, which entailed another type of cost.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Pricing and training were the ultimate reason why we chose DonorPerfect over Blackbaud. We do not regret the decision either as our staff is small and the training received with this product is incomparable to any other service researched. The pricing was also a factor as a small organization and DP was able to provide a competitive price.
November 16, 2019

Happy Camper!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Price--the best bang for the buck!
Support--always get a call back on the same day! That saves time and money.
User Friendliness--have changed personnel 4 times with Donor Perfect useage--little down time in training!
November 07, 2019

We love DonorPerfect.

Anne Baunach, CFRE, CEFL | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Compass-360 was a disaster for us. It was difficult to use and we were constantly having to manipulate the system to try and get it to work. Raiser's Edge was the only other system that I had previously used - and thought it was what we wanted. However, the cost, especially when adding all the modules, made it cost prohibitive for a small organization. We are so happy we went with DonorPerfect. We chose it because of the modest cost coupled with the years of experience and the recommendations from other like-organizations.
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