DonorPerfect is very good!
August 28, 2020
DonorPerfect is very good!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with DonorPerfect
We use DonorPerfect to record gifts and track Donor data. By using this data we can manage our way forward. Otherwise, we'd be flying blind.
- DP Tech support is great. They are always available and they go the extra mile.
- They are very interactive with their users, take suggestions and often implement them. Once they pushed forward an "upgrade" that nobody liked, and they immediately owned it and pulled it down.
- It is very intuitive.
- This sounds a little crazy but I wish they had a way of saying, "that's a bad idea." We've spent a lot of time doing data clean up of our predecessors (and a few of ours) bad decisions.
- The knowledge base is, very knowledgeable, but the bites of information are too small. We follow, and don't need that much of a small step by small step.
- We appreciate the webinars but assume some previous knowledge and talk a little faster.
- Tracking donors and gifts is the life blood of a non-profit. That said, keep an eye on your bill. You may find you are not using all the pieces you purchased and can realize some savings.
- The good thing is that as soon as you are ready to utilize that unused service that you bought and cancelled, you can add it back if you want to.
Do you think DonorPerfect delivers good value for the price?
Yes
Are you happy with DonorPerfect's feature set?
Yes
Did DonorPerfect live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of DonorPerfect go as expected?
I wasn't involved with the implementation phase
Would you buy DonorPerfect again?
Yes