DonorPerfect is very good!
August 28, 2020

DonorPerfect is very good!

Linda Hitch | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with DonorPerfect

We use DonorPerfect to record gifts and track Donor data. By using this data we can manage our way forward. Otherwise, we'd be flying blind.
  • DP Tech support is great. They are always available and they go the extra mile.
  • They are very interactive with their users, take suggestions and often implement them. Once they pushed forward an "upgrade" that nobody liked, and they immediately owned it and pulled it down.
  • It is very intuitive.
  • This sounds a little crazy but I wish they had a way of saying, "that's a bad idea." We've spent a lot of time doing data clean up of our predecessors (and a few of ours) bad decisions.
  • The knowledge base is, very knowledgeable, but the bites of information are too small. We follow, and don't need that much of a small step by small step.
  • We appreciate the webinars but assume some previous knowledge and talk a little faster.
  • Tracking donors and gifts is the life blood of a non-profit. That said, keep an eye on your bill. You may find you are not using all the pieces you purchased and can realize some savings.
  • The good thing is that as soon as you are ready to utilize that unused service that you bought and cancelled, you can add it back if you want to.
Customer service and tech support. Always evolving and improving. Easy to learn and use.

Do you think DonorPerfect delivers good value for the price?


Are you happy with DonorPerfect's feature set?


Did DonorPerfect live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of DonorPerfect go as expected?

I wasn't involved with the implementation phase

Would you buy DonorPerfect again?


QuickBooks Online Advanced, Microsoft 365 (formerly Office 365)
It's hard for me to say as it is the only donor database software I've used.