Freedom of design
August 05, 2021

Freedom of design

Antonio Gagliano | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Paid

Overall Satisfaction with DraftSight

It is used by the design office.

Pros

  • Ease
  • Stability
  • Speed

Cons

  • Economical on resources
  • Projects delivered in less time
  • Speed and efficiency
The product is good, [but] it is poor on the support.

DraftSight Support

ProsCons
Good followup
Problems get solved
Kept well informed
Support understands my problem
Quick Initial Response
Slow Resolution
Less knowledgeable
Escalation required
Difficult to get immediate help
Support doesn't seem to care
I have not purchased the premium support because it is not suitable for my needs

Comments

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