Great software at some expense
January 30, 2020

Great software at some expense

David Renberg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox Business

Dropbox Business is being used by our company to collaborate across agents and teams. We have common shared resource folders, and I manage personal folders that they only have access to. It helps us easily exchange data across the many geographic areas we service. It is being used by the entire team, and is imperative to our operations.
  • The desktop application is really great, it integrates well with normal OS file finders.
  • The speed is great. Changes are made live, and there is no lag between computers.
  • It is expensive. We are paying per user and each user gets a portion of shared data. I would love to see a feature where there is a lower per user fee and a per data fee. We are paying for 8 terabytes that we don't need right now.
  • There is a learning curve to understand how it works. Not sure it could be more intuitive, but some of our team members have struggled.
  • The software has saved us immense amounts of time that we would otherwise spend emailing files back and forth.
  • Dropbox Business saved us a lot of money when we got hacked. We would have otherwise had to recreate hundreds of files that they were able to recover.
I have not trialed other software for my company. I looked at prices and features, and Dropbox seems to stand up well to the competition. Since we were already using Dropbox free for a period of time, we decided it wasn't worth the hassle of switching over to another software.
The support is not good for the free version, but once you start paying, they are amazing. Very responsive, helpful, and easy to work with.

Do you think Dropbox Business delivers good value for the price?

Yes

Are you happy with Dropbox Business's feature set?

Yes

Did Dropbox Business live up to sales and marketing promises?

Yes

Did implementation of Dropbox Business go as expected?

Yes

Would you buy Dropbox Business again?

Yes

Dropbox Business is well suited for any sized organization looking to collaborate across multiple devices and have a cloud based backup. It seems to me to be suited for both very large organizations, and very small, and everything in between. The admin controls are very good to help keep people out of files they shouldn't be in.

Dropbox Business Feature Ratings

Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
10
File search
10
Device sync
10
User and role management
10
File organization
10
Device management
10
Performance
10
Reliability
10
Storage Reports
Not Rated