Item: Dropbox Sign
Rating: 10
Author: Verified User

Overall Satisfaction with Dropbox Sign

Use Cases and Deployment Scope

When customers purchase backyard structures from our company, Dropbox Sign makes it so very easy for the contract to be signed through email. I love the reminder feature for customers who are not as quick to sign as we would hope. Dropbox Sign is an invaluable tool for the success of our business!

Pros and Cons

Pros

Ease of receiving signature from customer
Awesome reminder feature if customers don't sign within three days

Cons

It is perfect for my needs as is

Return on Investment

Faster time to contract signature
Reduction of paper waste

Usability

It is completely self explanatory and we needed minimal training.

Key Insights

Do you think Dropbox Sign delivers good value for the price?

Yes

Are you happy with Dropbox Sign's feature set?

Yes

Did Dropbox Sign live up to sales and marketing promises?

Yes

Did implementation of Dropbox Sign go as expected?

Yes

Would you buy Dropbox Sign again?

Yes

Likelihood to Recommend

If a customer purchases a product over the phone, Dropbox Sign makes it easy to send them a contract and credit card authorization for their signature.

Using Dropbox Sign

Users and Roles

20 - Sales, Accounting, Billing

Support Headcount Required

Dropbox Sign is so easy that we don't need in house support. It is completely self-explanatory and we have never had an issue arise.

Business Processes Supported

To confirm the details of a building that we have designed with a customer
To confirm the details of Sales Orders with customers
To confirm their payment method

Future Planned Uses

We will continue to use Dropbox sign whenever a customer is not in person with us at the sales offices.

Likelihood to Renew

We cannot do without it! So much of our business has become completely online that we need a safe and easy way to get signature's from our customers.

Dropbox Sign is a MUST for every business with online sales!