Drupal Review
February 28, 2014

Drupal Review

Darren Oh | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • OpenLayers
  • Commerce
  • Migrate

Overall Satisfaction

Drupal is used to create Web sites for clients. We have a group of developers who specialize in Drupal. Drupal meets the need to get a site up and running quickly.


  • Drupal is easy to extend with additional functionality.
  • Drupal has add-on modules available for most tasks.
  • Drupal is easy to customize.


  • New versions of Drupal are not backwards compatible with older versions.
  • Uses AJAX rather than COMET, so response can be slow.
  • Some customization requires writing PHP functions.
  • 80% of my work is on Drupal.
  • The Drupal community helps to provide quality control.
  • We save 80% of development time by adapting existing work from the Drupal community.
Drupal continues to evolve and incorporate the best available technology.
Drupal is well suited to any multiple user, data driven application. It could be overkill for single user applications or static sites.

Product Usage

10 - PHP developers and front end designers
10 - PHP, SQL, JavaScript, CSS, HTML
  • Custom sites
  • E-commerce platform


Drupal has an active community of user developers. If your problem is relevant to others, it will be addressed quickly. Otherwise, it may be ignored.
Good followup
Knowledgeable team
Kept well informed
Support cares about my success
Escalation required
Need to explain problems multiple times
No - I am a Drupal expert.
Yes - I resolve most of the bugs I report myself.
One of the modules I used was not being updated to work with the latest version of Drupal. I applied for and received a developer account. When necessary, I have become a maintainer for the modules I need to use.


Drupal is easy to learn for people who are willing to experiment, but people who want step by step instructions for every task may have difficulty.
Like to use
Relatively simple
Easy to use
Well integrated
Quick to learn
Feel confident using
  • Adding fields to content types
  • Setting permissions for user roles
  • Changing the theme of the site
  • Adding modules and themes
  • Getting help with specific tasks


More Reviews of Drupal