TrustRadius
Druva inSync at a medium-sized enterprise
https://www.trustradius.com/endpoint-backupDruva inSyncUnspecified8.8197101
Dan Woodhouse profile photo
September 23, 2019

Druva inSync at a medium-sized enterprise

Score 7 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Druva inSync

Druva inSync is being used across all of the client devices across our enterprise to backup local client data in order to limit the risk of data loss should a device become lost, damaged or stolen. Additionally, it's used for legal searches where data relating to a specific topic, event or person is required to complete an investigation.
  • Cloud-based backup of client data works well, use of bandwidth is appropriately managed in order to ensure it does not saturate the link.
  • Recovery of client data can be done directly back to the device in the original folder quickly and efficiently, restoration back to an alternative location can also be achieved should it be required.
  • Administrative and legal searches work well and enable finding of documents relatively quickly and easily.
  • The Druva inSync mobile app is clunky to use and does provide an easy method to edit documents from a mobile device which some of the competitor products do.
  • The Druva inSync PC app does not allow for a right-click restore function, instead, you need to use the full client which is more time consuming and less obvious to a typical user.
  • Druva inSync is natively unable to backup files in OneDrive which has become a common business tool.
  • There has been a positive ROI from being able to recover accidentally deleted or lost files reducing rework time.
  • The loss of field staff members portable device was previously quite impactful, we're now able to send a stock device out to the user who can then login and restores their files quickly.
  • Increases in the businesses use of OneDrive has begun to reduce the ROI from the current inSync licenses we use, in the mid-term we expect to see this reduce to a point where we look to invest in other licenses or new technology.
We do not currently use Druva inSync to backup any cloud apps however we have been investigating the use of Druva inSync for backing up Microsoft Office 365 with particular focus on Microsoft OneDrive followed by Microsoft Teams and SharePoint in order to address gaps in our current data protection stack.
We do not use inSync to identify potential data risks at this time nor do we have an intention to do so.
We enable our Legal and Patents team to have access to Druva inSync in order to carry out eDiscovery searches for documents and add people to LegalHolds. This enables our Legal team to carry out investigative work without raising awareness of the IT group and without causing additional overhead for the IT group.
Druva performs well against a variety of vendors, the pricing model was appropriate to meet our needs when we licensed it in 2016 and the feature set was deep in specific areas but not as broad as some vendors.
Implementation was lead by our team with support from Druva in order to understand best practices for a multi-tenant regional split. Configuration of the environment was completed relatively quickly followed by a short testing process. Clients installs were deployed by our app management team with no noticeable issues or concerns. Guidance for users could have been simpler and clearer. Overall implementation for the first 1500 users was completed in around 2 months with further users rolled out progressively thereafter.

Do you think Druva inSync delivers good value for the price?

Yes

Are you happy with Druva inSync's feature set?

Yes

Did Druva inSync live up to sales and marketing promises?

Yes

Did implementation of Druva inSync go as expected?

Yes

Would you buy Druva inSync again?

Yes

Druva inSync works well to protect the data of users where a reasonable sized an internet connection is available, this especially adds value where the users is a field worker, home worker or someone who occasionally works from home as they may not have direct access back to an environment to synchronize folders. It is not well suited to offices where there is a low volume of bandwidth available due to the nature of the synchronization.