Druva review by Maxwill Solutions
June 09, 2021

Druva review by Maxwill Solutions

Mikhail Starobinsky | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Review Source

Modules Used

  • Data Protection
  • Endpoint Backup

Overall Satisfaction with Druva inSync

We use it to back up servers, laptops and PCs. We use as an offsite backup service for all of our clients who are interested in an offsite backups.
They provide great service and great support. If we have any problems, questions or seeking an advice pertaining to their services, we hear from them within short period of time. So far we have been extremely happy with everything.
  • Their input on planning or implementation is very valuable to us.
  • Their support is fantastic.
  • If we forget about an inquiry someone from Druva will follow up.
  • We really like their health checks.
  • So far we have no input.
  • Love their Johnny-on-the-spot approach.
  • Solid communicators and they're very patient with new people.
  • Our ROI is 4 to 1.
  • We have faith in Druva products and Druva's team.
  • Ability to help and being available in time of need is the best ROI.
We only use inSync and Phoenix and not sure about other products Druva offers.

Do you think Druva Data Resiliency Cloud (fomerly Druva inSync, Phoenix & CloudRanger) delivers good value for the price?

Yes

Are you happy with Druva Data Resiliency Cloud (fomerly Druva inSync, Phoenix & CloudRanger)'s feature set?

Yes

Did Druva Data Resiliency Cloud (fomerly Druva inSync, Phoenix & CloudRanger) live up to sales and marketing promises?

Yes

Did implementation of Druva Data Resiliency Cloud (fomerly Druva inSync, Phoenix & CloudRanger) go as expected?

Yes

Would you buy Druva Data Resiliency Cloud (fomerly Druva inSync, Phoenix & CloudRanger) again?

Yes

All of our needs have been addressed by Druva staff. If we have a question they are there to answer it. If we have a future plan and don't know if particular service is offered we check with them to see if it's supported or not and so far so good. We recommend Druva services but as long as whoever needs use Maxwill Solutions as Druva reseller.

Druva Data Resiliency Cloud (fomerly Druva inSync, Phoenix & CloudRanger) Feature Ratings

Druva inSync Support

If we have a sales question, support question or we need help with restoring a server, the Druva team is there to help us. One of our client's server went down due to hardware failure and technician from Druva helped us out and was available to help throughout the entire process.

Using Druva inSync

Because we are happy with the product and the ream that supports it. Can it be improved? Possibly but we yet to find what suggestion we can make to improve Druva solution.