Duo does its job and it does it well!
May 05, 2021

Duo does its job and it does it well!

Carl Pieri | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Duo / Cisco Secure Access, by Duo

The entire company uses Duo to manage our 2-factor authentication login. We are a large tech company so it's important that we ensure everyone logging into our services is who they say they are. It appears on our phone at the time of login if you are logging in off of the company wifi or if you try to sign in to the VPN.
  • Easy to use quick notification.
  • Simple interface
  • Loads very quickly
  • The signup flow was a bit confusing. There could be more guided language.
  • Increased security
  • Increased confidence
  • Decreased risk
The sign up flow was slightly confusing and could use more guiding language. But once the app is set up, it's super easy to use. You either hit the giant green button to accept the request or the red button to deny. Honestly, it could not be any easier to use.
I am not aware of any major breaches since we started using this software. I definitely recommend this to anyone that is worried about breaches of their tech.
I have only had to contact support once but they were great. They helped me get up and running when I was out of the country and I was able to keep using the software in no time. Highly recommend to anyone looking to use a two factor software, its great!
Yes, I was out of the country and had accidentally deleted the application. I was able to work with my internal IT team and the Cisco team to get the app up and running in no time. If they had not been great at support I would have been really out of luck!
It is great for any company that needs to easily verify its employees when they are logging into their accounts. It's very simple and could be used at companies of any size which is great.