ServiceNow integration
May 24, 2018
ServiceNow integration
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dynatrace
It's used by our IT for performance monitoring and optimization purposes. The integration into ServiceNow helps us to speed up its operations.
- Flexibility
- Integration
- Visibility
- It does what it should
- No fault alarms
- Mobile App
- Not calculated yet but we were able to optimize its process especially with automated incident handling
- Root cause analysis speeds up our resolution rate.