Dynatrace is a good and solid tool, but not as auto-magic as vendor makes it appear.
February 06, 2020

Dynatrace is a good and solid tool, but not as auto-magic as vendor makes it appear.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

Dynatrace is used to monitor some of our critical applications and the OneAgent is installed on all the servers hosting processes/services related to those applications. We look at infrastructure, process, services and applications. We combined synthetic transactions and real user monitoring to know how the application is doing. We build dashboards that are then used by our Control Center.
  • Easy synthetic transaction recording.
  • Easy deployment of the agent.
  • Support of legacy technologies.
  • Support for API development.
  • Quick deployment.
  • Small team can manage the deployment.
- Easier to keep up-to-date.
- Easier and quicker deployment.
- Better coverage.
- Real end-to-end monitoring.
- No silo monitoring.
- Less flexible than OMi and SCOM for running custom scripts.
Dynatrace has quick answers for simple questions. They will point you to the correct direction. They do a good follow-up.

Do you think Dynatrace delivers good value for the price?

Yes

Are you happy with Dynatrace's feature set?

Yes

Did Dynatrace live up to sales and marketing promises?

Yes

Did implementation of Dynatrace go as expected?

No

Would you buy Dynatrace again?

Yes

Dynatrace is well suited for:
- Monitoring end to end critical applications if they are all on-premise.
- Quick agents deployment.
- View of the entire stack.
- Point problems using the AI built-in (Davis).

Dynatrace Feature Ratings