Dynatrace Performs!
February 06, 2020

Dynatrace Performs!

Tait Jorgensen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

Dynatrace is currently being used in several areas across the enterprise, likely around 25-30%. This will continue to grow as more services are brought on board. We are looking for more responsive monitoring, self-correcting, and usable data, not just data.

Pros

  • Customizable dashboards.
  • Reduces the noise of unnecessary alerts.

Cons

  • Easier ways to monitor thick-client applications.
  • Increased data logging retention options.
  • ROI is immediate when accounting for the increased speed to resolution.
  • Root cause identification has reduced team stress and increased retention.
Live chat options have only been needed a handful of times, but are always immediate and get our questions answered. The SR has been responsive to our needs/questions and worked to get solutions for us within a short turnaround.

Do you think Dynatrace delivers good value for the price?

Yes

Are you happy with Dynatrace's feature set?

Yes

Did Dynatrace live up to sales and marketing promises?

Yes

Did implementation of Dynatrace go as expected?

I wasn't involved with the implementation phase

Would you buy Dynatrace again?

Yes

All of our web-apps should have this implemented. App health and real-time self-healing are good now and will only get better. We have several thick-client applications which would benefit hugely from this type of RUM and logging. Hopefully, we can make it an affordable option.

Dynatrace Feature Ratings

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