Best APM Tool That's More Than an APM Tool
February 08, 2020

Best APM Tool That's More Than an APM Tool

Jamey Price | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

The IT department uses Dynatrace for incident detection and resolution, as well as testing at scale, debugging, and some business analysis.

Pros

  • Root-cause analysis in 30 seconds instead of 0.5-2 hours
  • Application developer self-service of fault detection

Cons

  • Business analysis is in its early stages of implementation, and I'm excited to see how the feature grows and develops.
  • We were ROI-positive in under one year.
Dynatrace blows every other APM tool I've ever used out of the water.
It's easy to engage support, and they're actually helpful.

Do you think Dynatrace delivers good value for the price?

Yes

Are you happy with Dynatrace's feature set?

Yes

Did Dynatrace live up to sales and marketing promises?

Yes

Did implementation of Dynatrace go as expected?

Yes

Would you buy Dynatrace again?

Yes

If you are using supported technologies (see their materials, the list grows regularly), Dynatrace is the best APM tool on the market. If you are using unsupported technologies, it's still amazing, but you'll miss out on some of the most advanced, groundbreaking features of the product (such as PurePaths). If anyone ever asked you what was wrong, and you had to answer, "I don't know," then you need Dynatrace.

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