Dynatrace Delivers
February 07, 2020

Dynatrace Delivers

Matt Johnson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Dynatrace

We use Dynatrace for application and infrastructure monitoring. Additionally, we use it for business insights. Primarily, it is used by our infrastructure team with some users in application development. Dynatrace has been used to find issues with cpu, code, third-party applications, and a number of other issues. We are currently working on dashboards to share with other depts.
  • Ease of deployment
  • Complete infrastructure monitoring
  • Reporting
  • API use
  • Better insight
  • Solve problems faster
Dynatrace provides the best insights into our environment from end to end. It provides user sessions throughout the application so, we can see exactly what users are doing and potentially not only fix problems but provide improvements before any issues arise. There is no simpler product to deploy and get so much information from than Dynatrace.
Support is always there, either online or over the phone. They provide expert answers and research anything they don't know. The chat function through the application is excellent, and we have weekly calls with our support rep who is knowledgable and helpful. I cannot say enough good things about Dynatrace support.

Do you think Dynatrace delivers good value for the price?

Yes

Are you happy with Dynatrace's feature set?

Yes

Did Dynatrace live up to sales and marketing promises?

Yes

Did implementation of Dynatrace go as expected?

Yes

Would you buy Dynatrace again?

Yes

Microsoft SQL Server, Red Hat Enterprise Linux (RHEL), Rubrik
Dynatrace does a great job at monitoring business processes from end to end. Finding and alerting on problems, and then being able to drill down into pure paths to see user actions, have waterfall analysis to take us right down to the code level, set up conversion goals to track outcomes, etc.

Dynatrace Feature Ratings