Item: Dynatrace
Rating: 10
Author: Alyssa Simon

Use Cases and Deployment Scope

Dynatrace is being used for the application and performance monitoring tools it provides us as way to view our infrastructure telemetry that it gets from our Azure instance. It is currently being used across the whole organization, and the business problems it addresses is the user experience as a whole and how it relates to the infrastructure.

Pros and Cons

Application monitoring as far as response time and degradation
Performance monitoring of our entire infrastructure and how that has an effect on our users

The synthetic monitoring
Dashboard features

Return on Investment

Decreased response-time to issues
Increased proactiveness to the increase in usage

Support Rating

Dynatrace support is easy to use, very communicative, and very friendly.

Key Insights

Do you think Dynatrace delivers good value for the price?

Yes

Are you happy with Dynatrace's feature set?

Yes

Did Dynatrace live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dynatrace go as expected?

I wasn't involved with the implementation phase

Would you buy Dynatrace again?

Yes

Likelihood to Recommend

Dynatrace is an amazing all-around product that can really change the way you do business. Dynatrace has the ability to see all the metrics in your infrastructure, and provide you with baselines, and report off that to show you how everything works together. I can't see where Dynatrace would be less appropriate because it really allows you to correlate everything that is going on in your business from all the metrics that the OneAgent is able to gather, and you can use that information and tailor it to whichever business unit you see fit.

Dynatrace is a game-changing product.

Overall Satisfaction with Dynatrace